Life’s Hope Therapeutic Services Grievance Information

Life’s Hope Therapeutic Services provides a  fair, uniform, and accessible grievance resolution process for individuals accessing, receiving or being evaluated for services and  their family members. Any expression of dissatisfaction about any matter  related to provided services, are accepted verbally or in writing.

Please email or telephone Christina Murphy MA, LPC, NCC, CPP, CNED,  CEO and Clinical Director with concerns.  Please include name, date  of birth if a current client, phone number and email, time, date,  location of event, witness names, account of event, and proposed  solution and please sign and date.

P: (720) 425-5510  Email: christina@lifeshope.net

or mail to 8120 Sheridan Blvd Suite C300 Arvada, Co 80003

Download this form if necessary:   LH Client Grievance Form

The Director of Client Services will provide a resolution within fifteen (15) business days.

Life-Hope-Therapeutic-Services

Life’s Hope Therapeutic Services therapists are regulated by the Department of Regulatory Affairs

Division of Professions and Occupations
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: 303-894-7800  |  Fax: 303-894-7693
Email: dora_dpo_licensing@state.co.us
https://dpo.colorado.gov/FileComplaint

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Life’s Hope Therapeutic Services is licensed as a facility by the Department of Human Services

To share feedback about services that  are designated or licensed by the Office of Behavioral Health, send an  email to cdhs_obhfeedback@state.co.us or call 303.551.4190.

To file a complaint with the Ombudsman for Behavioral Health Access to Care, send an email to CDHS_Ombudsman_BH@state.co.us or call 303.866.2789.

GRIEVANT INFORMATION

Name

DETAILS OF EVENT LEADING TO GRIEVANCE

Provide a detailed account of the occurrence.
Include the names of any additional persons involved.
Provide a list of any policies, procedures, or guidelines you believe have been violated in the event described.

Please retain a copy of this form for your own records. As the grievant, please provide your signature below, as it indicates that the information you've included on this form is truthful.

SIGNATURES